INSIGHTS
The people side of work has a business impact.
Staff experience, engagement and culture aren’t just people issues. They influence retention, absence, productivity, performance and the cost of running an organisation.
01. RETENTION
People who feel positive at work are
less than half as likely to leave.
Employees experiencing positive emotions at work are less than half as likely to see themselves voluntarily leaving compared with those experiencing negative emotions.
Source: CIPD Good Work Index 2025
< 50%
as likely to leave when employees feel positive about their work.
02. ENGAGEMENT
23%
higher profitability.
Source: Gallup Q12 Meta-Analysis
Highly engaged business units have been found to achieve 23% higher profitability, alongside 18% higher sales productivity and 14% higher production productivity compared with the least engaged.
Employee engagement isn’t simply about whether people are happy at work. It can influence how people perform, contribute and ultimately how organisations perform too.
03. CULTURE
Workplace conflict has been estimated to cost UK employers £28.5 billion each year, equivalent to more than £1,000 for every employee.
The effects of poor workplace culture aren’t always captured neatly in a survey score. They can show up through conflict, absence, turnover, performance and the everyday experience of being at work.
Source: Acas
£28.5bn,
the estimated annual cost of workplace conflict to UK organisations.
04. WELLBEING
1 in 4 UK workers say their job negatively affects their mental health.
Source: CIPD Good Work Index 2025
People who report that work negatively affects their mental health are more likely to consider leaving and considerably less likely to report being satisfied with their job.Creating a better employee experience isn't only good for people. It can support retention, engagement and organisational performance too.
The numbers tell us why.
Your people tell us where to start.
Every organisation is different. Research can show us why staff experience, engagement and culture matter, but understanding what’s happening in your organisation starts with listening to your people.
That’s where Kinformed comes in. I help organisations make sense of what their people are telling them, identify what matters most and turn that insight into meaningful action.