PEOPLE / CULTURE / CHANGE
Every great workplace starts with listening.
Helping organisations make sense of what their people are telling them,
understand what matters most and turn insight into meaningful action.
MEANINGFUL INSIGHT. HUMAN CONNECTION. BETTER WORKPLACES.
HOW I CAN HELP
From insight to impact.
Practical, people-centred support to help you understand what’s happening, decide what matters and turn insight into meaningful change.
01
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Employee Survey → Action
Turn insight into meaningful change.
Make sense of your survey results, understand what your people are telling you and turn your findings into clear, practical action.
Learn more →
02
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Listening & Culture Diagnostic
Understand what’s really going on.
Go beyond the data to understand what your people are experiencing, what’s working and what might be getting in the way.
Learn more →
03
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Team & Leadership Workshops
Build capability and create lasting impact.
Engaging, inclusive workshops that create space for meaningful conversations, shared understanding and practical next steps.
Learn more →
HOW I WORK
A simple approach to meaningful change.
I take a practical, people-centred approach, helping you move from insight and conversations
to real progress in a way that’s realistic, inclusive and sustainable.
01
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Listen
We start by understanding your people, your context and what matters most, using surveys, conversations and existing insight.
02
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Understand
I bring the evidence together to identify the themes, priorities and opportunities that matter most.
03
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Develop
Together, we turn those insights into practical, tailored actions that work for your organisation and your people.
04
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Improve
We support you to embed change, measure progress and keep listening, so improvement continues beyond the initial action.
ABOUT ME
Hi, I’m Hollie.
I’m a Chartered Member of the CIPD (MCIPD), with almost a decade of experience working across the NHS in staff experience, employee listening, organisational development and culture.
Before founding Kinformed, I worked at NHS England, specialising in staff surveys and employee listening, helping organisations understand what their people were telling them and turn that insight into meaningful action.
Throughout my career, I’ve been passionate about staff experience, employee engagement and organisational culture. That passion has shaped both my work and my learning, with staff experience and engagement forming the focus of my Business Management and MBA dissertations. I’ve always been curious about what helps people thrive at work and how organisations can create cultures where people genuinely enjoy what they do.
I founded Kinformed because listening is only the beginning. I help organisations understand what sits behind the results, identify what matters most and turn insight into practical change that works for their people and their organisation.
Nearly 10 years in the NHS • NHS England • MCIPD • MBA
Understanding what your people are telling you, deciding where to focus and turning the results into action can be the difficult part.
For general practices navigating their staff survey results, I bring NHS staff survey and employee listening experience to help you make sense of the findings and decide what happens next.
GOT YOUR STAFF SURVEY RESULTS?
The survey is only the beginning.
01
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UNDERSTAND YOUR RESULTS
I help you explore what sits behind the scores, identify meaningful patterns and understand what your people are really telling you.
02
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IDENTIFY YOUR PRIORITIES
We cut through the noise and identify the areas where attention and action could make the greatest difference.
03
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CREATE YOUR ACTION PLAN
Together, we turn the findings into realistic next steps that work for your practice and give your people confidence that their feedback has been heard.